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Soft Skills Offerings

Business Communication

1 Day

Introduction & Ice Breaker:
 

  • Introductions

  • Setting Agenda & context

  • Team Formations

  • Ground Rules

Communication Skills

1 Day

Introduction & Ice Breaker:
 

  • Introductions

  • Setting Agenda & context

  • Team Formations

  • Ground Rules

Conflict Management

1 Day

Learning Outcome:

Conflict Resolution & Negotiation:
 

  • Identify causes of conflict

  • Demonstrate strategies to avoid conflict escalation

  • Understand six conflict resolution styles

  • Understand your preferred style of conflict resolution

Email Etiqutte

1 Day

OBJECTIVE OF THE COURSE:
 

  • To improve participants ability to write effectively and concisely in a professional manner.

  • To help the participants relay their message in a positive, professional and persuasive manner, avoiding grammatical errors and developing concreteness and completeness.

First Time Managers Program

2 Days

OBJECTIVE OF THE COURSE:
 

  • Introduction, Objective setting & Expectations

  • Role and Responsibilities of a new manager

  • Building teams and handling work

  • ​Motivation (M)

High Impact Business Presentation Skills

1 Day

Learning Outcomes:
 

  • This programme will increase their confidence and ability to create and deliver Powerful Presentations.

  • Develop Public Speaking Skills that make a Positive Impression and enhance their Professional Image.

  • Learn new techniques to add Quality Impact and Effectiveness in their Presentations.

  • Using presentations in order to drive value- added takeaway’s for the participants.

Managing People at Work Place (People Management)

1 Day

Overview:
 

Managing people effectively to achieve highly motivated and productive staff is a great skill. To many people not in a managerial role it is perceived to be an easy task. However, it is widely recognised that managing can be very challenging in the modern business environment. 

Negotiation Skills

1 Day

Training Objectives:
 

  • Manage the phases and critical tasks of the entire negotiation process

  • Communicate effectively in the context of the negotiation

  • Learn to bargain successfully

  • Understanding When and Where to negotiate

Personality Development Workshop

1 Day

Training Objectives:
 
Our Unique and Extremely Successful Training Program for becoming a LEADER IN LIFE by developing an entirely new world within you. The workshop offers you a variety of Tested and Proven Techniques to explode off your past and drive you towards a greater success in life. Our Powerful Self-Development Program is designed to awaken the Extra-Ordinary Potential You Posses​

Problem Solving Decision Making

2 Days

Problem-Solving & Decision-making skills are critical at the workplace to ensure that employees resolve problems by identifying the root cause, working out suitable solutions, and taking effective decisions while dealing with potential problems and mitigating the risk involved.

PROGRAMME SCHEDULE PROFESSIONAL ETIQUETTE AND GROOMING

1 Day

PROGRAMME SCHEDULE:
 

  • Icebreaker

  • Participant introduction (A short activity)

  • Understanding the duties of a receptionist/frontline people

  • Skills essential to fulfill the necessary duties/responsibilities

​Team Building Skills

1 Day

You will learn about:
 

  • What makes a Team

  • Forces that influence Team Performance

  • Achieving Team Collaboration

  • Closing with Élan

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