Quarterly Open Workshop on ITIL V3 Foundation Course(January 2012 to March 2012)

Dear Business Partner,

Greetings from Pragati Software!

We are pleased to announce a Quarterly Open Workshop on ITIL ® V3 Foundation Course during January 2012 - March 2012.

We also offer these programs as Corporate Batches. The location of the training could be either the Client Location or at our Training Center. If you do have smaller batch sizes, then you could consider nominating them in the Open Workshops on the dates mentioned below.

Some of the companies who have trained with us are ABN Amro Central Enterprises Services Pvt Ltd, Aditya Birla Mangement Corporation Pvt Ltd, Bank Of America, Essar Information Technologies Limited, Gujrat Gas Company Ltd. HDFC Bank, Hindustan Construction Co. Limited, Integreon Managed Solutions, Intelenet Global Services, Johnson & Johnson Ltd, J P Morgan Services India Pvt Ltd, Nomura Services India Pvt Ltd, NSE.IT Limited, Nycomed Pharma Pvt Ltd, Siemens Information Systems Ltd, Sparsh BPO Services Ltd, Standard Chartered Bank, Symantec Software India Pvt Ltd, Tata AIG Life Insurance Co Ltd, Tata Communication, Wipro Infotech Limited, Yes Bank and many more.....

Awaiting your valuable nominations for the same. REGISTER NOW!

Certification:

Examination coupons for ITIL V3 can be arranged at an extra charges.

Calendar Schedule: (Weekend)

Month	Duration	Start Date	End Date	Fees Per participant
January , 2012	2	28-Jan-2012	29-Jan-2012	Rs. 9,500 + Service Tax
February, 2012	2	25-Feb-2012	26-Feb-2012	Rs. 9,500 + Service Tax
March, 2012	2	17-Mar-2012	18-Mar-2012	Rs. 9,500 + Service Tax

Workshop Overview:

What is ITIL?

ITIL is a framework of best practice techniques to facilitate the delivery of high-quality information technology services. ITIL outlines an exhaustive set of management procedures to support organizations in achieving both value and quality in IT operations.

As an IT Service Management (ITSM) framework, ITIL provides a systematic approach to the provisioning and management of IT services, from inception through design, implementation, operation and continual improvement. The processes identified and described within ITIL are supplier and platform independent and apply to all aspects of IT infrastructure.

Workshop Objectives:

Understand the key principles and concepts of IT Service Management.
Understand the benefits it can bring to your organization.
Understand the various processes in Service Management and how they relate to the Service Lifecycle.
Understand the IT Organization structure and the roles involved with the Service Lifecycle.
Understand the relationships among the components of the processes.
Understand the ways to measure the effectiveness of the Service Lifecycle.
Preparing for ITIL v3 Foundation Exam.

Detailed Course Outline link:
ITIL @ V3 Foundation Course

WHO SHOULD ATTEND?

IT Managers, IT Staff and process owners, IT Developers, IT Management, Project and Business Managers directly involved in IT, Implementing & operating IT services in-house or for external customers, IT Staff and process owners, IT Consultants, Quality Assurance Professionals, IT Auditors, IT Service Management Professionals, Executives managing, Any member of an IT organization in delivery of IT services.

REGISTRATION DETAILS:

Workshop Venue:

Pragati Software Pvt. Ltd. Lok Center, Marol Maroshi Road, Andheri (E),Mumbai - 400 059.

Workshop Timings:

9.30 a.m. to 6.30 p.m.

Sufficient Enrolment Required:

Pragati Software reserves the right to postpone any program due to insufficient number of enrolments.

Compulsory Registration:

Please note that you need to register for these programs atleast 7 days in advance to the start date of the training. We would be unable to accommodate any participants on the day of the training without prior registration.

Contact us:

+91-22- 30910000 (100 Lines)

URL:

http://www.pragatisoftware.com